Refund Policy

If you are not 100% happy with your wine, or you feel that there is a issue with the product, The Winery is happy to offer a full refund, credit or replacement upon return of the product in question. The return of any product needs to be justified. Furthermore there is a standard 30 day return policy associated with the return of our product.

What to do in the situation of returning a product?

Contact The Winery on (02) 69630200 in order to inform them of your issue.
You can also contact us by email at

After contact has been made, we will offer further instruction to assist you in the efficient and safe return of the product.
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